Advisory · Organisation · Development
Performance management & enterprise performance
1. Brief service summary
Organize enterprise performance oversight by connecting objectives, responsibilities and decisions. Bring financial and operational information together without confusing more indicators, target attainment and lasting operational improvement.
2. Your needs
Functions use differing measures and incomparable results. Reviews describe deviations without decisions. You seek what to manage, objective interactions and a useful review cycle without disproportionate reporting burdens.
3. Objectives of the engagement
Connect company priorities to results and capabilities to monitor. Distinguish resource indicators, activities and observed effects. Clarify responsibilities, comparisons and decisions, avoiding local improvement that shifts burdens or harms another function.
4. Indicative scope
Work may cover objective architecture, cross-functional indicators and reviews. Definitions, periods and sources reduce contradictory interpretations. Targets include assumptions; no measure should assess individuals or trigger personal consequences without separate appropriate frameworks.
5. Possible delivery arrangements
Management workshops, practice review and a pilot cycle may be combined. Tables are tested for decision utility, not just completeness. Actions and trade-offs retain owners; budget, organizational and personal decisions remain with authorized persons.
6. Possible deliverables
As agreed: oversight design, indicator dictionary, review calendar and decision-file templates. Registers may track assumptions, deviations and actions. Deliverables are indicative, neither approved compensation systems, certified figures nor automatic reporting tool implementation.
7. Conditions and limitations
Pole 08 addresses operational performance; 19.06 BI dashboards. This service organizes cross-functional executive oversight. No gain, savings or target attainment is guaranteed. Sources, responsibilities and methods require confirmation. Specialist analyses, development and incentives need separate scope and approvals.